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Telephone Consumer Protection Act

Telephone Consumer Protection

As Benjamin Franklin said, “here are only two certainties in life, “death and taxes.”  Well, I would suggest a third certainty for any cell phone subscriber…. robocalls.  If you have a cell phone, which almost without exception, every adult in the U.S. does, there is almost a certainty that you have and will receive robocalls.

What is a “robocall?”  The legal definition of a robocall is an unsolicited call to your cellular telephone initiated with an automatic telephone dialing system or a prerecorded voice, without your prior consent.  To the rest of us, it is that annoying, unwanted call from a debt collector looking for a borrower, a scam company overseas posing as a government entity, threatening you with jail time if you do not make some payment arrangement, or that time share or cruise line that purchased your telephone number on a list of thousands allowing their dialers to blast away hoping someone will pick up and purchase their vacation product.

Despite strong federal regulation prohibiting such conduct, these types of calls not only continue, but they are on the rise.  Unwanted robocalls have been the number one complaint to the FTC for years, prompting federal law makers to propose new laws making protections under the Telephone Consumer Protect Act stronger.

Today, an unsolicited robocall to your cell phone without consent allows consumers to recover at a minimum $500 per call and up to $1,500 per call, if the conduct is determined to be willful.  If you are receiving unsolicited calls from debt collectors or telemarketers, fight back.  Contact our office today for more information on your rights and a free case evaluation.

  • Telemarketing calls placed to a consumer’s residential or cellular telephone line without prior express written consent.
  • Collection calls placed to a consumer’s cellular telephone without prior consent
  • Text messages sent to a consumer’s cellular telephone without prior express consent.
  • Collection calls to a consumer’s cellular telephone after consent is revoked, either orally or in writing.

Please fill out this form and click on the “Submit” button at the bottom of the form. By doing so, you will be providing us with the basic information we need to contact you and assist you with a telephone consumer protection problem you may be having. You should hear from us within one business day of submitting this information, but usually much faster. There is no charge for this evaluation.

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